How we work

1. You send the details. The property address, what you’re seeing, and photographs if you can take them safely from the ground. Request an estimate
2. We come back to you and arrange a look at the building.
3. We inspect it. The cladding, trim, soffit and fascia, the flashing at openings, and, where we can reach it, the wall behind.
4. A written scope, including what may be found once material comes off and how that would be handled.
5. You decide. Nothing is scheduled until you approve it.
6. The work, with the site protected and cleaned up.
7. Final walkthrough and the warranty in writing.

The warranty is usually two documents: a product warranty from the manufacturer and a labor warranty from us. They have different terms, durations and exclusions, and the manufacturer’s often depends on the product being installed to their instructions. Read both, including what voids them.

A photograph shows what’s failing and roughly how much. It can’t show the sheathing behind the wall, and the sheathing decides whether you’re looking at a panel repair or a section of wall being rebuilt.

We’ll look at photographs for a useful first conversation. We won’t put a number on the work until someone has been to the building.

• Registration or license. Ask what the work actually requires at your address and for the current document. New York issues no single statewide siding-contractor license and requirements are set locally, so “fully licensed” on its own is not an answer.
• Insurance. Current certificates and limits.
• Manufacturer training. Often a condition of a product warranty.
• Completed work. With dates and scope.
• Reviews. Named and sourced.
• Warranty. Labor and product are separate documents with separate terms.